When connected properly, Device ID should have a 7 Hex Digit number populated.
Something like: A023FE6
Test connection button should give you a succesful confirmation.
Device not connecting issue
If device does not connect, do the following:
· Unplug USB from chip device
· Hold tiny button down on the side until device shuts off
· Plug back in USB cable
· Check for Device ID population and run a test